Okayji Privacy Policy

Okayji is an online gaming platform operating at https://okayji.app. We are the data controller responsible for the personal information you provide when you register, deposit, play, or otherwise interact with the okayji platform. When this privacy policy refers to "okayji", "we", "us", or "our", it means the okayji platform and the team that operates it.

This privacy policy applies to all users of the okayji website and mobile app, including registered players and visitors who browse without registering. By using the okayji platform, you acknowledge that you have read and understood this policy.

Okayji collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. We only collect data that is necessary for the purposes described in this policy.

Information you provide directly:

• Full name and date of birth (required for age verification and account registration).
• Mobile phone number and email address (used for account access and communications).
• Payment method details such as your bKash, Nagad, or Rocket mobile number (used for deposits and withdrawals).
• Identity verification documents such as a national ID card or passport, when requested for KYC compliance.
• Any information you voluntarily provide when contacting okayji support.

Information collected automatically:

• IP address and approximate geographic location.
• Device type, operating system, and browser version.
• Session data including login times, pages visited, and time spent on the platform.
• Betting and gaming activity, including game history, wager amounts, and transaction records.
• Cookie data as described in Section 6.

The table below summarises the main categories of data okayji collects and the primary reason for collecting each:

Okayji uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. The main ways we use your data are:

• Account management: To create and maintain your okayji account, verify your identity, and manage your login credentials.
• Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised account access. This includes monitoring betting patterns and transaction behaviour.
• Regulatory compliance: To meet our obligations under applicable laws and regulations, including age verification and anti-money laundering requirements.
• Customer support: To respond to your queries, resolve disputes, and provide assistance when you contact the okayji support team.
• Responsible gaming: To monitor gaming behaviour and identify patterns that may indicate problem gambling, and to apply responsible gaming tools where appropriate.
• Platform improvement: To analyse usage patterns and improve the okayji platform, fix bugs, and develop new features.
• Marketing communications: To send you promotional offers and updates, but only if you have opted in to receive them. You can opt out at any time.

Okayji processes your personal data on the following legal grounds:

• Contractual necessity: Processing your data is necessary to provide the okayji service you have signed up for, including account management, payment processing, and game access.
• Legal obligation: Certain processing is required to comply with applicable laws, including age verification, anti-money laundering checks, and record-keeping obligations.
• Legitimate interests: Okayji has a legitimate interest in preventing fraud, maintaining platform security, and improving the service we provide to players.
• Consent: Where we rely on your consent — for example, for marketing communications — you can withdraw that consent at any time without affecting your ability to use the platform.

Okayji does not sell your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

• Payment providers: We share the minimum necessary payment information with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies and security standards.
• Identity verification services: When KYC verification is required, we may share identity documents with a trusted verification partner. This is done securely and only when necessary.
• Regulatory authorities: Okayji may be required to disclose certain player data to regulatory or law enforcement authorities in response to a lawful request. We will notify you of any such disclosure where we are legally permitted to do so.
• Technology service providers: We use third-party providers for hosting, security monitoring, and platform analytics. These providers are contractually bound to process data only on our instructions and to maintain appropriate security standards.

Okayji uses cookies — small text files stored on your device — to make the platform work correctly and to keep your session active while you are logged in. We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help protect your account. You cannot opt out of essential cookies without disabling the platform entirely.
• Functional cookies: Remember your preferences such as language settings and display options. These improve your experience but are not strictly required.
• Analytics cookies: Help us understand how players use the platform so we can improve it. These cookies collect anonymised, aggregated data and do not identify you personally.

Okayji does not use advertising cookies, tracking pixels, or any cookies that share your data with third-party marketing platforms. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent the platform from working correctly.

Okayji retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and regulations. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction.
• Support communications: Retained for two years from the date of the last communication.
• Marketing preferences: Retained until you opt out or request deletion.
• Technical and usage data: Retained in anonymised or aggregated form for platform analytics purposes.

When data is no longer required, okayji securely deletes or anonymises it. You may request early deletion of your data by contacting support, subject to our legal retention obligations.

As an okayji player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected].

Okayji is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered on the platform, we will immediately close the account, delete all associated personal data, and return any deposited funds to the original payment method where possible.

If you believe a minor has registered on okayji, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Okayji takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, or disclosure:

• TLS encryption on all data transmitted between your device and the okayji platform.
• Encrypted storage for sensitive data including passwords and payment information.
• Access controls ensuring only authorised personnel can access player data, with all access logged and audited.
• Regular security audits and penetration testing to identify and address vulnerabilities.
• Intrusion detection systems that monitor for suspicious activity in real time.
• Two-factor authentication available for player accounts to add an extra layer of login security.

While okayji takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

Okayji may update this privacy policy from time to time to reflect changes in our practices, technology, or applicable regulations. When we make changes, we will update the "last updated" date at the top of this page. For significant changes, we will notify registered players via email or an in-platform notification.

We encourage you to review this policy periodically. Continued use of the okayji platform after any update constitutes your acceptance of the revised policy. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.

If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how okayji handles your personal information, please get in touch. Our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly from the okayji platform after login.
• Terms of Service: Read our Terms and Conditions
• Responsible Gaming: Visit our Responsible Gaming page